https://community.arlo.com/t5/Arlo-Ultra/Arlo-Ultra-and-Pro-Smart-Things-Doesn-t-recognise-a-Arlo-Account/m-p/1766038#M12119 <P>checked it out once and I believe it's the hub that needs to be recognized which won't be at this point with the Ultra hub.&nbsp; Won't swear to it but that's how it appeared to me.</P> Mon, 13 Apr 2020 15:51:05 GMT LandJS 2020-04-13T15:51:05Z https://community.arlo.com/t5/Arlo-Ultra/Arlo-Ultra-and-Pro-Smart-Things-Doesn-t-recognise-a-Arlo-Account/m-p/1766031#M12116 <P>I’ve read that Smart Things doesn’t work with Ultra Camera but does with Pro and Pro 2, I have one Pro on my Base... so why does Smart Things put up an error that I do not own any devices on this account when I do have one comparable camera or is it that my Smart Hub is the issue?</P> Mon, 13 Apr 2020 15:25:26 GMT https://community.arlo.com/t5/Arlo-Ultra/Arlo-Ultra-and-Pro-Smart-Things-Doesn-t-recognise-a-Arlo-Account/m-p/1766031#M12116 Zsaraman 2020-04-13T15:25:26Z https://community.arlo.com/t5/Arlo-Ultra/Arlo-Ultra-and-Pro-Smart-Things-Doesn-t-recognise-a-Arlo-Account/m-p/1766038#M12119 <P>checked it out once and I believe it's the hub that needs to be recognized which won't be at this point with the Ultra hub.&nbsp; Won't swear to it but that's how it appeared to me.</P> Mon, 13 Apr 2020 15:51:05 GMT https://community.arlo.com/t5/Arlo-Ultra/Arlo-Ultra-and-Pro-Smart-Things-Doesn-t-recognise-a-Arlo-Account/m-p/1766038#M12119 LandJS 2020-04-13T15:51:05Z