topic Re: Subscription Plans in Arlo Ultra

Annual Subscription Plans?

Orygun — Tue, 31 Mar 2020 16:09:04 GMT

My free subscription with my purchase last year has expired. No warning from the company, and yes I have checked my spam. Seems I get plenty of advertising though.

There is only an option for monthly charges, I would prefer to pay for a year at a time and not seeing an option. Am I missing something?

Re: Subscription Plans

michaelkenward — Tue, 31 Mar 2020 10:53:33 GMT

@Orygun wrote:

My free subscription with my purchase last year has expired. No warning from the company, and yes I have checked my spam. Seems I get plenty of advertising though.

That's odd. I keep getting them.

This seems to be all you can get:

Arlo subscription plans and cloud recording

Annual would be good.

Re: Annual Subscription Plans?

Zsaraman — Fri, 03 Apr 2020 06:45:13 GMT

Same happened here - almost no notice ‘your out and its going to cost this much for 2k per month’ I would have preferred being able to subscribe to another year at a sensible price - feeling that Ultra was good for the first year and now an expensive mistake - come on Arlo listen to your customers we are the ones who recommend you to friends and more and at the moment all I can say is it was good for the first year!!!!

Re: Annual Subscription Plans?

Orygun — Fri, 03 Apr 2020 15:25:23 GMT

Today I started getting "we miss you" emails encouraging me to sign up for a plan.

About 6 months ago I bought a Ring Doorbell and home security system and it came with a camera. I really like the Ring with everything integrated into one app and now you can link the systems very easily. The Ring Plan allows for everything, alarm & cameras for $100/year. I have to say when Ring rolls out a new feature it is smooth ans painless.

I have since replace my 2 Arlo cameras with Ring cameras. The Arlo does produce nice video but its much nicer to have everything in one app.

Not sure what I will do with the Arlo cams, I wouldn't say it was a total mistake but Ring has more to offer if you want to use their security system.