https://community.arlo.com/t5/Arlo-Ultra/Accessing-Library-on-SD-Card-from-iOS-Phone/m-p/1761977#M11576 <P>Baptize,</P> <P>&nbsp;</P> <P>Do you have Direct Storage Access enabled? For more information on this feature, take a look here:&nbsp;<A href="https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it" target="_blank">What is Direct Storage Access and how do I use it?</A></P> <P>&nbsp;</P> <P>JamesC</P> Mon, 16 Mar 2020 16:18:06 GMT JamesC 2020-03-16T16:18:06Z https://community.arlo.com/t5/Arlo-Ultra/Accessing-Library-on-SD-Card-from-iOS-Phone/m-p/1761786#M11538 <P>While home on the same network, I cannot access my Library on the SD card from my iOS phone. I get this error message on top of the app:</P> <P>"Videos stored on Base Station are not available. Please check your connection settings"</P> <P>How to fix this?</P> <P>Thanks.</P> Sat, 14 Mar 2020 14:58:07 GMT https://community.arlo.com/t5/Arlo-Ultra/Accessing-Library-on-SD-Card-from-iOS-Phone/m-p/1761786#M11538 Baptize 2020-03-14T14:58:07Z https://community.arlo.com/t5/Arlo-Ultra/Accessing-Library-on-SD-Card-from-iOS-Phone/m-p/1761977#M11576 <P>Baptize,</P> <P>&nbsp;</P> <P>Do you have Direct Storage Access enabled? For more information on this feature, take a look here:&nbsp;<A href="https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it" target="_blank">What is Direct Storage Access and how do I use it?</A></P> <P>&nbsp;</P> <P>JamesC</P> Mon, 16 Mar 2020 16:18:06 GMT https://community.arlo.com/t5/Arlo-Ultra/Accessing-Library-on-SD-Card-from-iOS-Phone/m-p/1761977#M11576 JamesC 2020-03-16T16:18:06Z