topic Re: Ultra Charging issues in Arlo Ultra

Ultra Charging issues

Cmurphy512 — Fri, 27 Dec 2019 04:27:39 GMT

I recently purchased (3) Ultra bundle have nothing but issues charging these. I just had to go out buy another “outdoor” charger and after 2 weeks this is not working either. Are these unable to charge when it gets cold out?

Re: Ultra Charging issues

michaelkenward — Fri, 27 Dec 2019 11:37:19 GMT

A couple of related discussions at different extremes:

"your camera needs to warm up before you use it" i... - Arlo Communities

Read article about Arlo Pro not affected by heat. ... - Arlo Communities

Re: Ultra Charging issues

JamesC — Thu, 02 Jan 2020 17:00:55 GMT

Cmurphy512,

Low temperatures can prevent your cameras from charging. For more information on this, take a look here: How do I keep my Arlo batteries charged in cold weather?

JamesC

Re: Ultra Charging issues

JesperDV — Sat, 14 Mar 2020 20:22:10 GMT

I have the exact same issue with my cameras, none are charging. Then unplugging and plugging the battery sometimes helps, but I have to do a lot of times... a lot like 20-30 times and then just maybe. Lately however this does not help. I have tried charging different cameras, switching hubs and batteries nothing works. I have tried using an Apple iPad charger instead, but nothing works... this camera really has severe issues with charging.

Re: Ultra Charging issues

jguerdat — Sun, 15 Mar 2020 14:23:29 GMT

I've had a couple of occasions where I cleaned the contacts on both the camera and charger connector to reliably make it work. Otherwise, use the Contact Support link at the bottom here for a possible hardware issue.