topic Arlo Ultra no longer recording after being charged in Arlo Ultra

Arlo Ultra no longer recording after being charged

Malcolm17 — Mon, 03 Feb 2020 17:55:41 GMT

After charging one outside camera it has stopped recording. It worked fine. Now shows motion but does not record .
A different camera only records 14 seconds. It doesn’t record entire sequence of motion detected.

Re: Arlo Ultra

jguerdat — Mon, 03 Feb 2020 14:37:31 GMT

Reboot the hub. Reinsert camera batteries to reset back to a known config. Test your motion detection to understand where motion is detected and where it isn't. Consider a timed recording rather than "record until motion stops".

Re: Arlo Ultra

Malcolm17 — Mon, 10 Feb 2020 11:58:01 GMT

Owned system for a month. Charged camera in backyard. Went to put it up. Couldn’t connect to position camera. Took camera back inside. Tried to connect lol around the house including near the hub. Will not connect. Removed battery and shut hub off Still nothing. Changed battery with another camera. Nothing. Put it up. It takes a picture. No video. 2 weeks later I still can’t connect to camera. I believe camera is bad

Re: Arlo Ultra

TomMac — Mon, 10 Feb 2020 12:25:54 GMT

Either return to place of purchase or contact Arlo support for possible warranty or help