https://community.arlo.com/t5/Arlo-Ultra/Cannot-connect-to-my-swisscom-router/m-p/1755516#M10759 <P>I cannot connect to my new Arlo ultra basestation to my Swisscom router&nbsp;</P> <P>The light on the basestation is solid blue but my Arlo App cannot seem to find the basestation&nbsp;</P> Wed, 29 Jan 2020 15:48:51 GMT Bruce2020 2020-01-29T15:48:51Z https://community.arlo.com/t5/Arlo-Ultra/Cannot-connect-to-my-swisscom-router/m-p/1755516#M10759 <P>I cannot connect to my new Arlo ultra basestation to my Swisscom router&nbsp;</P> <P>The light on the basestation is solid blue but my Arlo App cannot seem to find the basestation&nbsp;</P> Wed, 29 Jan 2020 15:48:51 GMT https://community.arlo.com/t5/Arlo-Ultra/Cannot-connect-to-my-swisscom-router/m-p/1755516#M10759 Bruce2020 2020-01-29T15:48:51Z https://community.arlo.com/t5/Arlo-Ultra/Cannot-connect-to-my-swisscom-router/m-p/1755744#M10791 <P>Bruce2020,</P> <P>&nbsp;</P> <P>Are you using a mobile device? Is it connected to the same network as the SmartHub?</P> <P>&nbsp;</P> <P>JamesC</P> Thu, 30 Jan 2020 18:37:13 GMT https://community.arlo.com/t5/Arlo-Ultra/Cannot-connect-to-my-swisscom-router/m-p/1755744#M10791 JamesC 2020-01-30T18:37:13Z https://community.arlo.com/t5/Arlo-Ultra/Cannot-connect-to-my-swisscom-router/m-p/1756205#M10864 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/777090">@Bruce2020</a>&nbsp;wrote:<BR /> <P>I cannot connect to my new Arlo ultra basestation to my Swisscom router&nbsp;</P> <P>The light on the basestation is solid blue but my Arlo App cannot seem to find the basestation&nbsp;</P> <HR /></BLOCKQUOTE> <P>Have you tried adding it from a PC using <A href="https://my.arlo.com" target="_blank">https://my.arlo.com</A> ?</P> Mon, 03 Feb 2020 12:27:32 GMT https://community.arlo.com/t5/Arlo-Ultra/Cannot-connect-to-my-swisscom-router/m-p/1756205#M10864 StephenB 2020-02-03T12:27:32Z