topic Arlo Ultra Camera App - Battery Error Red with Exclamation in Arlo Ultra

Arlo Ultra Camera App - Battery Error Red with Exclamation

Xquzme — Fri, 17 Jan 2020 03:27:00 GMT

Hello, I recently unplugged the AC power on one of my cameras and I now have noticed on the app a Yellow Triangle with a lightning bolt. When you go into the camera app setting the battery is a 98% with the battery icon in a red boarder with a exclamation mark. How does one correct the fault?

I have unplugged the ac adapter, rebooted the hub, checked the ac plug to ensure it is plugged in. It is -20 outside so not certain if the cold has anything to do with it.

Any ideas?

Re: Arlo Ultra Camera App - Battery Error Red with Exclamation

TomMac — Fri, 17 Jan 2020 12:05:58 GMT

IIRC, the yellow triangle when unplugged is a reminder that zones may not work if not on AC power...

The Red triangle with battery is prob that the battery will not charge as it's to cold ( battery does not charge below 32F )

Re: Arlo Ultra Camera App - Battery Error Red with Exclamation

Xquzme — Fri, 17 Jan 2020 14:33:02 GMT

Great thanks for the information TomMac.