topic Continious recording subscription button not working in Arlo Ultra

Continious recording subscription button not working

SMilo_1 — Fri, 10 Jan 2020 05:55:15 GMT

Hi there,

I've turned off blockers, and I still can't click the subscribe button for continuous recording - only want to subscribe Camera 2.

Anyone know why? and/or how to get around it?

Re: Continious recording subscription button not working

michaelkenward — Fri, 10 Jan 2020 12:08:19 GMT

Check this:

Re: Trying to purchase CVR and link does not work ... - Arlo Community

Re: Continious recording subscription button not working

Crosive — Fri, 10 Jan 2020 15:40:10 GMT

as the above link has shown, this is an issue for everyone, and has been for a month now. I've not been able to purchase a cvr plan since I've installed the cameras. It's ridiculous, and frankly, its inexcusable that it has been this long without a solution.

Re: Continious recording subscription button not working

SMilo_1 — Fri, 10 Jan 2020 21:02:45 GMT

Thanks - however already tied that - no luck.

It's clear in the community feed that its an subscription button image only problem with no associated checkout link.

See thread:

https://community.arlo.com/t5/Arlo-Ultra/Trying-to-purchase-CVR-and-link-does-not-work-via-mobile-or-web/m-p/1751626/highlight/false#M10256

Support has said try another browser - I have. No luck.

Re: Continious recording subscription button not working

Crosive — Sat, 11 Jan 2020 01:39:33 GMT

I've tried every browser including opera for. It's not the browser, it's the back end, and has been.

It doesn't matter. They are working theirselves out of business. I'm tired of waiting when other options are cheaper, and work.