topic Re: Ultra - SD Card shows ful but has always been on Overwrite Automatically in Arlo Ultra

Ultra - SD Card shows ful but has always been on Overwrite Automatically

S-Mar — Sun, 15 Dec 2019 15:22:56 GMT

I got a notice today that my Arlo SD card is full but it is set Overwrite Automatically.

Whats up with this??

SD Card Recording

Best Local Recording

SD Card Status

Full

Available Storage

22.01 GB / 238.23 GB

Overwrite Automatically

Automatic Overwrite will automatically write over earliest recordings as storage availability falls below 20%

Arlo System Update: Your Arlo SD Card is Full

Hi XXXX,

We noticed that the SD card in your Arlo XXXXXXXX is full.

You will no longer be able to record video clips to the SD card. Please go to the Arlo mobile app to delete older activity and re-activate storage of new recordings.

Thanks,
The Arlo Team

Re: Ultra - SD Card shows ful but has always been on Overwrite Automatically

michaelkenward — Tue, 17 Dec 2019 15:50:57 GMT

You are not alone.

Re: Dec 2nd firmware update - Page 6 - Arlo Communities

Re: Ultra - SD Card shows ful but has always been on Overwrite Automatically

Mad_cow — Sun, 29 Dec 2019 00:42:34 GMT

Got the same issue. Is there a fix coming?

This was posted almost 3 weeks ago with no response from an Arlo rep?

Re: Ultra - SD Card shows ful but has always been on Overwrite Automatically

Mad_cow — Sun, 29 Dec 2019 00:44:15 GMT

Just noticed the link posted!

Re: Ultra - SD Card shows ful but has always been on Overwrite Automatically

Chuckda4th — Sun, 05 Jan 2020 13:12:55 GMT

What’s everyone thinking then? This just a false email alert and everything is working fine?

Seeing same thing. Have a 150GB drive hooked up and got the email last night. Go in and it says I have 14GB of 150GB free.

Re: Ultra - SD Card shows ful but has always been on Overwrite Automatically

S-Mar — Wed, 08 Jan 2020 15:00:00 GMT

Just received another message

Arlo System Update: Your Arlo SD Card is Full

Hi XXXXX,

We noticed that the SD card in your Arlo XXXXX is full.

You will no longer be able to record video clips to the SD card. Please go to the Arlo mobile app to delete older activity and re-activate storage of new recordings.

Thanks,
The Arlo Team

Re: Ultra - SD Card shows ful but has always been on Overwrite Automatically

DaveM8686 — Fri, 24 Jan 2020 02:45:38 GMT

I'm getting this as well. I have two Ultra Base Stations and this happens on both of them. I have them set to automatically overwrite, but I still get the "SD card is full and will no longer save files" message. This is a pretty decent bug, I'm surprised it's still going.

Re: Ultra - SD Card shows ful but has always been on Overwrite Automatically

Danielnz — Fri, 24 Jan 2020 08:49:16 GMT

Getting the same message as well.

Re: Ultra - SD Card shows ful but has always been on Overwrite Automatically

JamesC — Tue, 28 Jan 2020 17:58:25 GMT

The development team is investigating reports of this issue. I will provide an update as soon as I have more information.

JamesC

Re: Ultra - SD Card shows ful but has always been on Overwrite Automatically

DaveM8686 — Tue, 25 Feb 2020 00:20:41 GMT

Any word on this? I get like 15 messages a day about it. It seems to be every time a new video is recorded, it registers that it's below 2GB available and sends the message again. The message just shouldn't happen at all if overwrite is turned on.

Re: Ultra - SD Card shows ful but has always been on Overwrite Automatically

Mad_cow — Tue, 31 Mar 2020 11:29:51 GMT

A couple of months have rolled by. Any updates?