topic Re: Base station update in Arlo Ultra

Base station update

Gavin_b — Sat, 04 Jan 2020 08:45:22 GMT

Hello
I cant seem to get my base station to up date to the latest firmware. It's just says no update available, I have rebooted and removed devices and its still the same.
Any help please

Re: Base station update

jguerdat — Sat, 04 Jan 2020 15:54:21 GMT

Maybe because it's up to date? Have you checked your firmware version to that listed in the Firmware Release Notes section here?

Re: Base station update

Gavin_b — Sat, 04 Jan 2020 16:22:37 GMT

I have checked there has been two updates since

Re: Base station update

michaelkenward — Sun, 05 Jan 2020 11:55:54 GMT

It can take a few restarts to persuade the thing to update.

Re: Base station update

Gavin_b — Sun, 05 Jan 2020 16:25:10 GMT

I have rebooted a number of times over the last few days and still not playing ball

Re: Base station update

JamesC — Mon, 06 Jan 2020 17:46:06 GMT

Gavin_b,

What firmware version are you seeing? Can you list it here?

JamesC

Re: Base station update

Gavin_b — Mon, 06 Jan 2020 19:05:55 GMT

Hi James
Its Firmware1.15.0.4_297_aa40f04

Re: Base station update

JamesC — Mon, 06 Jan 2020 19:20:04 GMT

That is the latest version available for the vmb5000 SmartHub. Take a look here for more information: https://community.arlo.com/t5/Firmware-Release-Notes/Arlo-SmartHub-VMB5000-1-15-0-4-297-aa40f04-18th-December-2019/m-p/1746736#M316

JamesC