topic Re: Activity Zone in Arlo Ultra

Activity Zone

Baptize — Mon, 30 Dec 2019 15:46:09 GMT

Front door camera still detects and sends notification even if motion is detected outside the activity zone!!

I even used the Camera positioning utility but still, I'm getting notification outside camera detection area!! Really annoying because my house is on a road with lots of car traffic.

Re: Activity Zone

thedan424 — Wed, 01 Jan 2020 15:33:25 GMT

I've the same challenge. System does not seem to respect the zones I have created nor give me options to monitor only those areas. This is a major issue as I have both a street and a flag within the fields of vision necessary to cover the areas I want to monitor.

Re: Activity Zone

n1976jmk — Thu, 02 Jan 2020 14:54:42 GMT

Hi Baptize, what version firmware is presently on your Base Station?

thanks,

Re: Activity Zone

Baptize — Thu, 02 Jan 2020 21:35:31 GMT

Hi;

1.15.0.4_297_aa40f04

Thanks.

Re: Activity Zone

n1976jmk — Thu, 02 Jan 2020 21:39:13 GMT

Great, that is the newest firmware!

Can you Please post screenshots of the device utility screen showing the camera positioning with gray area?

Re: Activity Zone

Baptize — Thu, 02 Jan 2020 22:21:10 GMT

I changed the settings earlier today. The gray area does go up to the street level but I created three activity zones just under the street. Would I be getting three notifications when motion have crossed all three zones?

Re: Activity Zone

Baptize — Thu, 02 Jan 2020 22:34:12 GMT

I will be deleting the activity zones and rely on area outside the gray area. I just noticed this:

Note: every time motion is detected, the camera will need to send video to the cloud for processing, to determine if motion occurred within the defined zone(s). When the camera is operating on battery power, you may notice your battery level lowering over time, even though you may not have many recordings in the library.

Re: Activity Zone

Baptize — Thu, 02 Jan 2020 22:38:43 GMT

Sorry I'm bombarding you with information, I also noticed this ear icon on top left, does it mean the camera is detecting audio because I have audio detection disabled!!

Re: Activity Zone

Bob929 — Fri, 10 Jan 2020 03:07:44 GMT

I'm also having this problem with my new Pro 3 cameras. Does anybody have a solution for this problem?

Re: Activity Zone

Whistled03 — Wed, 15 Apr 2020 13:01:52 GMT

has there been a fix to this issue? All my updates have been done for months and I still get alerts when motion is detected outside of my activity zones. its very annoying.

Re: Activity Zone

JamesC — Wed, 03 Jun 2020 19:27:53 GMT

Arlo recently deployed a cloud update enhancing Activity Zone accuracy. This should improve the experience for users reporting symptoms of motion detection alerts and recordings occurring outside of their defined Activity Zones. We are continuing to monitor Activity Zone behavior and will provide additional enhancements in the coming weeks.

Re: Activity Zone

n1976jmk — Wed, 03 Jun 2020 19:47:38 GMT

hi @JamesC

I definitely see a difference today, thank you and thank you for providing this update!

Jonathan