topic Re: SmartHub VMB4540r4 in Arlo Smart

SmartHub VMB4540r4

VK6JOP — Tue, 03 Feb 2026 06:35:14 GMT

I have install the SmartHub and added a USB but I still can not get the camera footage to record locally to the USB device.

I have following the instruction step be step and formatted the USB drive. Still no luck. very ODD! and HELP!

Re: SmartHub VMB4540r4

jguerdat — Tue, 03 Feb 2026 14:39:01 GMT

Did you format the drive using the hub? The format must be FAT32 which many computers won't do by default. You may also want to check the drive on a computer to verify that there's only one partition. Many drives come with multiple partitions with some manufacturer's utilities installed. If there are more than one, remove all partitions and try formatting again.

Re: SmartHub VMB4540r4

VK6JOP — Wed, 04 Feb 2026 08:49:17 GMT

Thank you, I formatted the drive using the app while it was in the SmartHub.

Re: SmartHub VMB4540r4

jguerdat — Wed, 04 Feb 2026 14:27:25 GMT

That would imply one thing is happening, either:

1) There are multiple partitions on the drive that must be deleted

2) the cameras are not connected to the hub but are connected to your WiFi. Only cameras connected to the hub can be recorded locally.

Re: SmartHub VMB4540r4

StephenB — Wed, 04 Feb 2026 17:22:34 GMT

@VK6JOP wrote:

I have install the SmartHub and added a USB but I still can not get the camera footage to record locally to the USB device.

I have following the instruction step be step and formatted the USB drive. Still no luck. very ODD! and HELP!

Are your cameras connected through your smarthub? Or are they instead connected to your home wifi?

Re: SmartHub VMB4540r4

VK6JOP — Thu, 05 Feb 2026 03:48:38 GMT

I have reformatted the drive with a computer and then again with the app. Still no event logs are recording.

Re: SmartHub VMB4540r4

VK6JOP — Thu, 05 Feb 2026 03:50:34 GMT

Thank you I will try point 2.. this information is new to me. Thx

Re: SmartHub VMB4540r4

charlessilver — Sat, 07 Feb 2026 12:02:14 GMT

Did you use the hub to format the drive? FAT32 is the required format, which many PCs don't support by default. To make sure there is only one partition, you might also wish to examine a computer's drive. Many drives have several partitions and utilities from the manufacturer preinstalled.

Re: SmartHub VMB4540r4

charlessilver — Mon, 09 Feb 2026 08:32:26 GMT

Thank you. Since this information is new to me, I will attempt point 2... Thanks

Re: SmartHub VMB4540r4

VK6JOP — Thu, 12 Feb 2026 09:17:31 GMT

I had to disconnect the camera from the Wi-Fi account and reconnect it to the smart hub.