topic Animal Detected Notification in Arlo Smart

Animal Detected Notification

MikeLa — Mon, 10 Apr 2023 17:03:22 GMT

I have animal detection disabled (i.e. don't notify me) but I routinely and continually get animal detected notifications. Aside from my own dogs, we have tons of wildlife in our area so constantly getting detections is quite annoying. All I want to know is human or vehicle detections...

Any ideas?

Re: Animal Detected Notification

StephenB — Mon, 10 Apr 2023 17:22:27 GMT

Are the unwanted recordings all labeled as "animal"?

Though there might well be a bug here, you might also want to turn off "all other motion".

Re: Animal Detected Notification

StephenB — Mon, 10 Apr 2023 19:40:40 GMT

@StephenB wrote:

Are the unwanted recordings all labeled as "animal"?

Though there might well be a bug here, you might also want to turn off "all other motion".

Turning off animals in smart notifications only disables the notifications - recordings are still made.

So I should have said "Are the unwanted notifications all labeled as animal?"

Re: Animal Detected Notification

MikeLa — Tue, 11 Apr 2023 16:04:01 GMT

I don't mind the recordings but the notifications are still occurring and yes, they are labeled as Animal Detected even though it's not supposed to be notifying me of such.

Re: Animal Detected Notification

Retired_Member — Wed, 14 Jun 2023 11:38:24 GMT

Also having this problem.

The notifications still shows even though i have animal toggled off. the notification shows "detected motion", no preview is shown in app even thout i have a subscription an smart messages enabled. The library then a little bit later shows the motion(clip) and the correct categorization (i.e. animal).

Seems like a problem in backend/cloud, can you please look at this, have been like this for several weeks now.