topic Re: 2 Single Camera Subscriptions? in Arlo Smart

2 Single Camera Subscriptions?

ckane84 — Tue, 10 May 2022 08:42:26 GMT

Hi,

I have 2 Arlo pro 3 cameras, and was wondering if i could get 2 single camera subscriptions for each 1, or do i have to purchase the unlimited subscription as i have more than 1?

Thanks.

Re: 2 Single Camera Subscriptions?

StephenB — Tue, 10 May 2022 12:01:08 GMT

@ckane84 wrote:
I have 2 Arlo pro 3 cameras, and was wondering if i could get 2 single camera subscriptions for each 1, or do i have to purchase the unlimited subscription as i have more than 1?

AFAIK you can purchase multiple single camera subscriptions. Let us know if you have trouble doing that.

Note that if you are still in the trial - payments on the subscriptions starts immediately, they are not deferred until the trial ends.

Re: 2 Single Camera Subscriptions?

JamesC — Tue, 10 May 2022 20:33:41 GMT

ckane84,

If you have 2 cameras, you could purchase a single camera subscription for each of them but if you plan to add more cameras, it may be better value to purchase the Arlo Secure Plus plan for unlimited cameras. For more information on subscription plans, takes a look here: https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-is-available

JamesC

Re: 2 Single Camera Subscriptions?

Astrid001 — Sun, 12 Jun 2022 23:18:31 GMT

I cannot find a way to add the second single camera plan, please help. I already have one plan and would like to add a second one. The multi-camera plan makes no sense.

Re: 2 Single Camera Subscriptions?

JamesC — Tue, 14 Jun 2022 17:18:33 GMT

Astrid001,

What plan do you currently have? For more information on plans, take a look here: https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-is-available

JamesC

Re: 2 Single Camera Subscriptions?

pbil12 — Sun, 04 Sep 2022 03:12:56 GMT

Please provide a step by step guide to purchasing a single camera subscription for a second camera.

the above link provided is not helpful

thank you

Re: 2 Single Camera Subscriptions?

JamesC — Wed, 07 Sep 2022 16:24:42 GMT

pbil12,

For a step by step guide to purchasing a subscription, see here: https://kb.arlo.com/000056588/How-do-I-subscribe-to-Arlo-Secure

JamesC

Re: 2 Single Camera Subscriptions?

pbil12 — Wed, 07 Sep 2022 23:16:17 GMT

Lol this is like a Kafka novel.

Re: 2 Single Camera Subscriptions?

Gregb12 — Tue, 21 Feb 2023 20:39:20 GMT

Dealing with the same issues rn.

did you receive any updates for your case yet?

Re: 2 Single Camera Subscriptions?

tommata — Tue, 21 Feb 2023 23:00:02 GMT

I had written a response in this thread detailing how to purchase the second single-camera subscription, but it was inexplicably deleted. It's now been some months so I can't remember the exact procedure, but if I recall correctly, you just go through the "Subscriptions" page in the app (you can follow the instructions in the link above for this). "Single camera" will already be selected as "Current Plan" but just keep hitting continue and it will eventually give you the option to add your second camera on a second single-camera plan.