topic Re: Overactive Smart Push Notifications Still in Arlo Smart

Overactive Smart Push Notifications Still

Meowny — Wed, 29 Jun 2022 14:51:30 GMT

I have smart alerts set to Animals only. I have all other alerts turned off, including other, but I am getting a TON of motion push notifications NOT Animals. It seems pretty consistent recently. Sensitivity is default however that shouldn't matter since smart alerts is turned OFF for all other motion. I saw another post where the admins said this was fixed. So, if it's fixed, why am I getting push notifications for random motion?

Re: Overactive Smart Push Notifications Still

ShayneS — Sat, 02 Jul 2022 01:23:33 GMT

Do you have activity zones set with these notifications?

Re: Overactive Smart Push Notifications Still

Meowny — Tue, 12 Jul 2022 15:44:09 GMT

Yes I have activity zones, but I'm getting notifications outside of my zone areas as well. I am only supposed to be receiving animal motion notifications.

Re: Overactive Smart Push Notifications Still

ShayneS — Wed, 13 Jul 2022 16:55:57 GMT

What type of motion is being detected for these false alerts/recordings? Are you able to provide a screenshot or sample recording(s) of the "non-animal" motion?

Re: Overactive Smart Push Notifications Still

ShayneS — Mon, 08 Aug 2022 20:02:00 GMT

Are you still experiencing this issue?

Re: Overactive Smart Push Notifications Still

shillerd — Wed, 18 Jan 2023 22:22:35 GMT

I'm having this problem too.

I'm about to return these cameras.

I can walk in front of my camera, get a push notification, then start waving my arms around a little, and I get push notifications every 3 seconds until the activity stops. This makes the cameras totally useless, as I have to turn off notifications, as they are too bothersome.

Please help.

Every camera I've ever owned has had a setting for how often to send notifications.

Re: Overactive Smart Push Notifications Still

ShayneS — Fri, 20 Jan 2023 22:42:22 GMT

Do you receive numerous push notifications when you are not standing in front of the camera waiving you arms?

You can try adjusting the sensitivity or adjusting the camera placement and utilize activity zones to weed out the unwanted notifications.

Re: Overactive Smart Push Notifications Still

shillerd — Fri, 20 Jan 2023 23:29:02 GMT

Sensitivity is at minimum level. Activities I want are picked up perfectly, with no extra things like leaves or bugs triggering the notification. The ONLY problem is that when an activity is going on, I get continuous notifications every few seconds until the activity stops. I've tried every setting possible, including setting the 'recording time' to fixed time or 'until activity stops' and there is no difference.

Like every other security camera I've ever owned, you MUST provide a setting for how often notifications go out. Every 5-10 minutes is plenty for an activity to complete before the second notification.

Re: Overactive Smart Push Notifications Still

ShayneS — Sat, 21 Jan 2023 00:37:29 GMT

Are you able to provide a screen recording of the Lock/Home Screen when the notification continuously come in? You can PM if you like.

Thanks

Re: Overactive Smart Push Notifications Still

jguerdat — Sat, 21 Jan 2023 15:03:09 GMT

@shillerd wrote:

Sensitivity is at minimum level.

Are you setting this in your modes and rules? The motion test doesn't save.