topic How to remove friends' devices from Geo Fencing? in Arlo Smart

How to remove friends' devices from Geo Fencing?

lostintime — Fri, 16 Apr 2021 01:00:48 GMT

I have updated to Arlo App 3.2.

https://community.arlo.com/t5/Announcements/Arlo-Mobile-App-3-2/td-p/1817374

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Geo Fencing device cleanup
Unwanted devices can now be removed from the Geo Fencing device list!
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I could remove devices of "my devices" list, but could not remove devices of "friends' devices" list.

The red trash can icon that is visible in my devices list is not there in my friends' devices list.

Re: How to remove friends' devices from Geo Fencing?

JessicaP — Fri, 16 Apr 2021 14:35:44 GMT

Hi lostintime,

The development team is investigating these reports. We will provide an update as soon as we have more information to share with the community.

Android 3.2 remove old devices

shoustonnz — Sat, 17 Apr 2021 03:11:09 GMT

Can remove own old devices through Geofencing. But not friends.
Freind now on 3.2 but does not have access to Geofencing Admon.

Geofencing - Removing old/unused devices from Geofencing settings - Status changed to: Implement

Retired_Member — Tue, 20 Apr 2021 11:03:03 GMT

I can't comment on the thread so repeating here...from @jessica (Arlo Moderator)

This feature is now available in Arlo App 3.2 where you can remove old/unused devices from Geofencing settings! Please make sure to update your app to the latest version. You can read more it here: Arlo Mobile App 3.2

Thank You it Works! Now we need to make it work with invited friends which is more important! The ability to remove old/unused devices!

Re: How to remove friends' devices from Geo Fencing?

JessicaP — Tue, 22 Jun 2021 18:39:54 GMT

At this time, to remove your grant access' devices from Geofencing, you will need to remove them as a grant access and re-invite them to have those devices deleted/updated.

We have shared the feedback to the development team to have grant access users be able to remove old/unused devices. We appreciate everyone's patience in regards to this.