topic Re: free subscription for ultra in Arlo Smart

free subscription for ultra

ZaphodB — Wed, 07 Apr 2021 08:53:48 GMT

set up free 1 years free subscription for ultra. But had to reset up arlo smart for my old pro 2 which was on subscription before I chaged hub for ultra. My free year disappeared and I was charged for both. Any suggestions?

Impossible to get through to support.

Re: free subscription for ultra

JessicaP — Thu, 08 Apr 2021 15:27:01 GMT

Hi ZaphodB,

Let me reach out to you via private message to gather more information from you.

Re: free subscription for ultra

ZaphodB — Thu, 15 Apr 2021 07:43:34 GMT

Have spoken to someone on the phone and they were going to sort it out, I have sent copy of invoice and am now awaiting a reply.

Thank you John Lindley