topic Re: Smart Trial in Arlo Smart

Is the Smart trial per camera or Smart Hub?

sam2021 — Thu, 25 Mar 2021 22:23:53 GMT

previously bought 2 x Arlo Pro 3 camera's which came with a 3-month free smart trial and it ends mid April 2021

Just bought 2 x Essential XL cameras which also come with a 3-month free smart trial and ends mid June 2021.

My question is can I move my Pro3 cameras onto my second trial so that I keep everything together? If so how do I do that? I went into settings > subscriptions>manage but couldn't see an easy way to do it.

thanks SAM

Re: Smart Trial

dcfox1 — Wed, 24 Mar 2021 17:49:21 GMT

The trial is per camera under the trial. You can't combine expired trial cameras, you will need a subscription for them. You can get an individual sub for the pro 3's in April when they expire. When the Essential cams trial expires in June the 5 camera plan would be cheaper to add all 4.

Re: Smart Trial

sam2021 — Wed, 24 Mar 2021 20:28:27 GMT

thanks for taking the time to reply, much appreciated 😀