https://community.arlo.com/t5/Arlo-Smart/Bought-Arlo-Ultra-system-with-2-cameras-included-1-year-Smart/m-p/1813132#M6846 <P>Hi&nbsp;Jylpen,</P><P>&nbsp;</P><P>Please contact the <A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">Support Team</A> to further investigate this issue. You will find several options for contacting support in the provided link.</P> Tue, 02 Mar 2021 23:51:08 GMT JessicaP 2021-03-02T23:51:08Z https://community.arlo.com/t5/Arlo-Smart/Bought-Arlo-Ultra-system-with-2-cameras-included-1-year-Smart/m-p/1812963#M6831 <P>i bought new Arlo ultra system with 2 cameras included 1 year arlo smart plan. I connect it to my account but i did not get the free plan. What is wrong?</P> Tue, 02 Mar 2021 23:50:51 GMT https://community.arlo.com/t5/Arlo-Smart/Bought-Arlo-Ultra-system-with-2-cameras-included-1-year-Smart/m-p/1812963#M6831 Jylpen 2021-03-02T23:50:51Z https://community.arlo.com/t5/Arlo-Smart/Bought-Arlo-Ultra-system-with-2-cameras-included-1-year-Smart/m-p/1813132#M6846 <P>Hi&nbsp;Jylpen,</P><P>&nbsp;</P><P>Please contact the <A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">Support Team</A> to further investigate this issue. You will find several options for contacting support in the provided link.</P> Tue, 02 Mar 2021 23:51:08 GMT https://community.arlo.com/t5/Arlo-Smart/Bought-Arlo-Ultra-system-with-2-cameras-included-1-year-Smart/m-p/1813132#M6846 JessicaP 2021-03-02T23:51:08Z