topic Re: COST in Arlo Smart

Any plans with a reduced subscription rate?

Brian814 — Fri, 26 Feb 2021 15:34:50 GMT

Will there be a plan with a reduced subscription.rate? $15/mo. is way too much for the 2-3 alarms I get per month. You need A-pay-for-use plan. Even $2.99/camera is way too much.

Re: New subscription rates

JessicaP — Fri, 26 Feb 2021 15:35:27 GMT

Hi Brian814,

We appreciate your feedback about this and will be passed along to the development team.

COST

Taximan805 — Mon, 01 Mar 2021 15:32:40 GMT

COST TO MUCH FOR ALL THINGS ARLO. THE CLOUD 9.99 PER CAM PER MONTH....CRAZY THE PICTURE IS NOT THAT CLEAR ANYWAY. IF YOU DON'T PAY THE FEE YOU LOSE OUT ON THE TECH PART OF THE CAMRA AS WELL. THE COST TO BUY THE SETUP IS ENORMUS AND THE 3 free MONTHS IS JUST TO SHOW YOU WHAT THE CAMRA can DO! IF YOU PAY THE MONEY MONTHLY. i WILL SELL OR GIVE THIS SYSTEM TO SOMEONE AND BY SOMTHING ELS.

Re: COST

dcfox1 — Mon, 01 Mar 2021 18:44:34 GMT

No need to yell in all caps. The 9.99 for premier is for up to 5 cams, not per cam.

Re: New subscription rates

Sharonbc — Sun, 07 Mar 2021 01:17:08 GMT

We have two cameras and pro 2. We were seriously considering upgrading to the ultra. We won't be, because of subscription costs.

Re: Any plans with a reduced subscription rate?

jaymez613 — Mon, 08 Mar 2021 20:07:39 GMT

I would pay the 2.99 a month seeing how I only have the doorbell and no other cameras but I cant! myarlo.com keeps telling me that I need "You need cameras in your account to start a subscription." isnt the doorbell a camera ...? I just need someone to help me please so I can start getting my doorbell video library again thank you in advance

Re: Any plans with a reduced subscription rate?

JessicaP — Tue, 09 Mar 2021 17:17:53 GMT

Hi jaymez613,

We would suggest you to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.