topic Re: new app in Arlo Smart

new app

LandJS — Tue, 23 Feb 2021 21:31:16 GMT

It says the new app is available for android but it's nowhere to be found ???

Re: new app

dcfox1 — Tue, 23 Feb 2021 22:44:25 GMT

For me with IOS it doesn't show an update in daily updates until I remove it and reinstall it. It gives the updated one.

Re: new app

LandJS — Tue, 23 Feb 2021 23:44:49 GMT

Interesting, my wife went on apple and got it the first day James posted here. Just went to the store and it showed as an update. I really hope we don't have to remove the old one to update because then I have to redo the phone settings again.

Re: new app

LandJS — Tue, 23 Feb 2021 23:51:52 GMT

Just went and checked again and it is now at the Google store as an update so I'm good.

Re: new app

JamesC — Tue, 23 Feb 2021 23:58:03 GMT

Sometimes it takes a little while for everyone to see these updates. Typically, if I've announced an update, everyone should see it within about a 24 hour window.

JamesC

Re: new app

LandJS — Wed, 24 Feb 2021 02:23:56 GMT

Thanks for the reply James. I've gotten used to IOS usually arriving first, this time got a little strange though when your first post said IOS and android then changed to just IOS then today back to both but it's all good now.