topic Re: E911 in Arlo Smart

E911 does not recognize my address

andrewnj04 — Tue, 16 Feb 2021 17:34:28 GMT

I tried setting up the E911 but it does not recognize my address. Can anyone advise on a fix for this?

Shaun1234 — Mon, 15 Feb 2021 09:24:37 GMT

What country are you in, i think it only works in specific places

andrewnj04 — Mon, 15 Feb 2021 14:37:04 GMT

I live in a new community in Florida. I expected that Arlo would update their addresses in the database.

dcfox1 — Mon, 15 Feb 2021 18:06:38 GMT

Arlo uses a third party data base so probably not updated yet by them if it is new.

JessicaP — Tue, 16 Feb 2021 23:03:58 GMT

Hi andrewnj04,

Let me reach out to you via private message to gather more information from you.