https://community.arlo.com/t5/Arlo-Smart/Problem-connecting-base-showing-offline/m-p/1807380#M6601 <P>Thanks for your help, I had another new base station. I installed that which solved the problem.</P> Sat, 09 Jan 2021 09:22:32 GMT Duncan-777 2021-01-09T09:22:32Z https://community.arlo.com/t5/Arlo-Smart/Problem-connecting-base-showing-offline/m-p/1806448#M6572 <DIV class="arlo-fs17 camera-offline-content">My base station has all the lights lite green, but I am getting the following on the app "Your Base Station is offline. Check if it is powered up and connected to the Internet. Visit<SPAN>&nbsp;</SPAN><A href="https://kb.arlo.com/996" target="_blank" rel="noopener">support.arlo.com</A><SPAN>&nbsp;</SPAN>for help".<BR /><BR />Is there a problem at the Arlo server end today?</DIV> <DIV class="arlo-fs17 camera-offline-content">&nbsp;</DIV> Mon, 04 Jan 2021 22:15:28 GMT https://community.arlo.com/t5/Arlo-Smart/Problem-connecting-base-showing-offline/m-p/1806448#M6572 Duncan-777 2021-01-04T22:15:28Z https://community.arlo.com/t5/Arlo-Smart/Problem-connecting-base-showing-offline/m-p/1806461#M6574 <P>Try force closing the app and/or rebooting the phone. There's also a link for system status near the top of the first page when you log in here.</P> Fri, 01 Jan 2021 15:11:34 GMT https://community.arlo.com/t5/Arlo-Smart/Problem-connecting-base-showing-offline/m-p/1806461#M6574 jguerdat 2021-01-01T15:11:34Z https://community.arlo.com/t5/Arlo-Smart/Problem-connecting-base-showing-offline/m-p/1807380#M6601 <P>Thanks for your help, I had another new base station. I installed that which solved the problem.</P> Sat, 09 Jan 2021 09:22:32 GMT https://community.arlo.com/t5/Arlo-Smart/Problem-connecting-base-showing-offline/m-p/1807380#M6601 Duncan-777 2021-01-09T09:22:32Z