https://community.arlo.com/t5/Arlo-Smart/Upgrade-to-Elite-subscription/m-p/1791703#M6018 Have managed to resolve this now after reading cameras and more restarts... not entirely sure which part fixed it, but all good! Tue, 08 Sep 2020 15:52:44 GMT wonkypenguin 2020-09-08T15:52:44Z https://community.arlo.com/t5/Arlo-Smart/Upgrade-to-Elite-subscription/m-p/1791674#M6008 I upgraded my subscription from Premier to Elite, but my cameras are still not recording in 4k (either locally or in the cloud). Is this something that only applies at the end of the month, or is there something I need to do to kick it (I've tried restarting the hub) Tue, 08 Sep 2020 13:09:53 GMT https://community.arlo.com/t5/Arlo-Smart/Upgrade-to-Elite-subscription/m-p/1791674#M6008 wonkypenguin 2020-09-08T13:09:53Z https://community.arlo.com/t5/Arlo-Smart/Upgrade-to-Elite-subscription/m-p/1791675#M6009 <P>Have you moved your cameras to the activated section in Settings, Subscription, Arlo Smart, Manage Cameras?</P> Tue, 08 Sep 2020 13:13:30 GMT https://community.arlo.com/t5/Arlo-Smart/Upgrade-to-Elite-subscription/m-p/1791675#M6009 jguerdat 2020-09-08T13:13:30Z https://community.arlo.com/t5/Arlo-Smart/Upgrade-to-Elite-subscription/m-p/1791676#M6010 Yeah, they are recording... just in 2k rather than 4k<BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/423970i033BB2F0C6788171/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="Screenshot_20200908-141909.png" title="Screenshot_20200908-141909.png" /> Tue, 08 Sep 2020 13:20:06 GMT https://community.arlo.com/t5/Arlo-Smart/Upgrade-to-Elite-subscription/m-p/1791676#M6010 wonkypenguin 2020-09-08T13:20:06Z https://community.arlo.com/t5/Arlo-Smart/Upgrade-to-Elite-subscription/m-p/1791678#M6011 Errrr HD rather than 2k... 1920*1072 Tue, 08 Sep 2020 13:25:02 GMT https://community.arlo.com/t5/Arlo-Smart/Upgrade-to-Elite-subscription/m-p/1791678#M6011 wonkypenguin 2020-09-08T13:25:02Z https://community.arlo.com/t5/Arlo-Smart/Upgrade-to-Elite-subscription/m-p/1791703#M6018 Have managed to resolve this now after reading cameras and more restarts... not entirely sure which part fixed it, but all good! Tue, 08 Sep 2020 15:52:44 GMT https://community.arlo.com/t5/Arlo-Smart/Upgrade-to-Elite-subscription/m-p/1791703#M6018 wonkypenguin 2020-09-08T15:52:44Z