topic Re: Help with smart plan in Arlo Smart

Help with smart plan

forgetitt — Thu, 25 Jun 2020 20:47:01 GMT

This company in customer service. They offer a promotion and their system does not allow competition. Try the live chat and you are stuck in a holding pattern, then promised to get back to me and don't. No easy way to contact customer service. Like the cameras and want to join the smart plan. Frustrated to say the least.

Re: Help with smart plan

ShayneS — Fri, 26 Jun 2020 20:34:28 GMT

Hi @forgetitt

May I ask what the issue is you are experiencing? You can find several options for contacting support in the provided link. Arlo Tech Support

Re: Help with smart plan

Lew53 — Fri, 26 Jun 2020 18:32:30 GMT

Having the same issue. Promo code in email is invalid. Link to tech support results in "Page not found".

Re: Help with smart plan

dcfox1 — Fri, 26 Jun 2020 18:44:28 GMT

@Lew53 @ShayneS Yea i just checked that link and the one at the bottom of this page and got the same. "page not found" but on a arlo web page

Re: Help with smart plan

dcfox1 — Fri, 26 Jun 2020 21:02:50 GMT

@Lew53 , @ShayneS I Just checked and its working now