https://community.arlo.com/t5/Arlo-Smart/4-times-now-I-have-tried-to-cancel-even-with-support-help-but/m-p/1778863#M5615 <P>After receiving bad advice&nbsp; from Arlo Support about adding cameras to my system for $4 for a single camera I bought 2 new Arlo cameras.&nbsp; When i tried to add the camera it rejected the extra camera - after seeking some help as to why I was told I was given bad information and am now stuck with 2 extra cameras I cant use,&nbsp; &nbsp;but here is the extra slap in the face Arlo has kept charging me $4.49 ever since for a service Arlo where not giving me.&nbsp; &nbsp;I phoned support 2 months ago (when I realised they had kept charging me over a year)&nbsp; and support told me I could not get a refund and took me through to remove the service.&nbsp; NOW i find I am still being charged&nbsp; for the last 2 months after it was supposed to be cancelled.</P> <P>Is anyone else having this sort of trouble with Arlo?</P> Fri, 19 Jun 2020 02:28:01 GMT Backup 2020-06-19T02:28:01Z https://community.arlo.com/t5/Arlo-Smart/4-times-now-I-have-tried-to-cancel-even-with-support-help-but/m-p/1778863#M5615 <P>After receiving bad advice&nbsp; from Arlo Support about adding cameras to my system for $4 for a single camera I bought 2 new Arlo cameras.&nbsp; When i tried to add the camera it rejected the extra camera - after seeking some help as to why I was told I was given bad information and am now stuck with 2 extra cameras I cant use,&nbsp; &nbsp;but here is the extra slap in the face Arlo has kept charging me $4.49 ever since for a service Arlo where not giving me.&nbsp; &nbsp;I phoned support 2 months ago (when I realised they had kept charging me over a year)&nbsp; and support told me I could not get a refund and took me through to remove the service.&nbsp; NOW i find I am still being charged&nbsp; for the last 2 months after it was supposed to be cancelled.</P> <P>Is anyone else having this sort of trouble with Arlo?</P> Fri, 19 Jun 2020 02:28:01 GMT https://community.arlo.com/t5/Arlo-Smart/4-times-now-I-have-tried-to-cancel-even-with-support-help-but/m-p/1778863#M5615 Backup 2020-06-19T02:28:01Z https://community.arlo.com/t5/Arlo-Smart/4-times-now-I-have-tried-to-cancel-even-with-support-help-but/m-p/1778994#M5616 <P>Hi Backup,</P> <P>&nbsp;</P> <P>Let me reach out to you via private message to gather more information from you.</P> Fri, 19 Jun 2020 18:38:04 GMT https://community.arlo.com/t5/Arlo-Smart/4-times-now-I-have-tried-to-cancel-even-with-support-help-but/m-p/1778994#M5616 JessicaP 2020-06-19T18:38:04Z