topic Re: Cannot subscribe to Arlo Smart Premier plan. "Continue" button is greyed out, in Arlo Smart

Cannot subscribe to Arlo Smart Premier plan. "Continue" button is greyed out,

GSWalker88 — Wed, 27 May 2020 22:41:05 GMT

Cannot subscribe to Arlo Smart Premier plan. "Continue" button is greyed out, and there is no way to actually even select a camera on Single or Multi-Camera plans. Have tried Chrome & Safari on both iOS 13.x and MacOS Catalina.

Re: Cannot subscribe to Arlo Smart Premier plan. "Continue" button is greyed out,

JessicaP — Thu, 28 May 2020 17:49:07 GMT

Hi GSWalker88,

What country are you residing from? Arlo Smart subscription is only supported at certain countries, you can read more here: What are the available Arlo subscription plans and how much cloud recording is available?

Re: Cannot subscribe to Arlo Smart Premier plan. "Continue" button is greyed out,

GSWalker88 — Thu, 04 Jun 2020 11:44:25 GMT

I reside in Canada. Please advise.

Greg Walker

Re: Cannot subscribe to Arlo Smart Premier plan. "Continue" button is greyed out,

JessicaP — Thu, 04 Jun 2020 14:31:37 GMT

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

Re: Cannot subscribe to Arlo Smart Premier plan. "Continue" button is greyed out,

GSWalker88 — Thu, 04 Jun 2020 20:14:45 GMT

That’s what I intended to do in the first place. Can’t remember what I was doing that ended up with my case ending up here instead.

Re: Cannot subscribe to Arlo Smart Premier plan. "Continue" button is greyed out,

JessicaP — Thu, 04 Jun 2020 21:10:21 GMT

Let me reach out to you via private message to gather more information from you.