topic Re: How do I turn off your stupid ad notifications? in Arlo Smart

Receiving ads to upgrade every time I log into the Arlo app and receiving push notifications

oddtodd — Thu, 26 Mar 2020 20:55:14 GMT

Stop with the Ads to upgrade every time I log into my account

Re: Stop with the Ads

JessicaP — Tue, 14 Jan 2020 17:13:42 GMT

Hi oddtodd,

Could you let us know if you're receiving pop-ups through your phone device and/or web client? Which phone device are you using and/or what web browser are you using? If you're experiencing this on your phone device, what version on the Arlo app are you running? And could you also provide a screenshot showing this pop-up?

Re: Stop with the Ads

oddtodd — Tue, 14 Jan 2020 20:55:04 GMT

Ever time I log on to my Laptop (windows 10)I get two separate adds asking me if I want to upgrade .....EXTREMELY ANNOYING especially since I did not know that I would need to pay more money for option of being able to set targets. something that does not cost anything to Arlo. See below

Maybe Later

AND

Cloud storage keeps all your clips secure.

Activate Arlo Smart subscription today and watch motion video clips anytime anywhere at your fingertips.

Re: Receiving ads to upgrade every time I log into my account

JessicaP — Wed, 15 Jan 2020 16:45:37 GMT

Which browser are you using? Could you please share a screenshot of the pop-up?

Re: Receiving ads to upgrade every time I log into my account

oddtodd — Wed, 15 Jan 2020 21:28:48 GMT

Firefox

Re: Receiving ads to upgrade every time I log into my account

JessicaP — Thu, 16 Jan 2020 15:59:19 GMT

Thanks for providing the screenshots. When you click on "Maybe Later" and log back on, do you still experience this issue? Are you experiencing this issue on incognito mode and/or other browsers (such as Google Chrome)?

Re: Receiving ads to upgrade every time I log into my account

oddtodd — Thu, 16 Jan 2020 20:15:15 GMT

Yes That is why I am complaining!!!!!!!!!! Every singles time I log in I get this
And I am NOT in incognito mode.

Re: Receiving ads to upgrade every time I log into my account

JessicaP — Fri, 17 Jan 2020 17:50:06 GMT

I would suggest to try using other browsers to see if you experience this issue and check your browser settings (such as enabling cookie). Otherwise, try to clear your cache and cookies on your browser to see if that helps.

If you still have problems, contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

Re: Receiving ads to upgrade every time I log into my account

daleb1432 — Mon, 09 Mar 2020 09:20:12 GMT

I get this as well on all web browsers and can not get rid of it.

Re: Receiving ads to upgrade every time I log into my account

Jsanchez111 — Sat, 21 Mar 2020 15:57:57 GMT

Happens on the app too so it’s clearly intentional. Well intentioned moderator is clueless.

In my opinion, advertisements in an application where I’d like to open the app and see my camera immediately is pretty tasteless. Will look into other solutions in the future.

Re: Receiving ads to upgrade every time I log into my account

oddtodd — Sat, 21 Mar 2020 23:29:02 GMT

Solutions in the future.....Stay away from Arlo and buy something else 😉

Re: Receiving ads to upgrade every time I log into my account

LeeZ — Wed, 25 Mar 2020 21:41:40 GMT

I am getting these ads everytime I go into the Android app. The ad currently is $5.49 per month for up to 5 cameras. The worst is it won't actually let me accept the deal. @JessicaP How do I actually get this deal? The ad pops up on the phone. I click subscribe, it then asks me to log in which I do then it says it's timed out. It's an endless loop of signing in then nothing.

Re: Receiving ads to upgrade every time I log into my account

oddtodd — Thu, 26 Mar 2020 00:17:45 GMT

Why give them more money when they give you nothing in return?

Please, stop asking for my money.

CoolHand — Thu, 26 Mar 2020 05:39:21 GMT

I don’t want to buy your service. I would like to access the system I bought, quickly, without having to click past your offer several times a day. No means no.

Arlo is starting to annoy me

Reedd — Thu, 26 Mar 2020 16:07:50 GMT

Recently Arlo has really stepped up its advertising game with popups when I open the app and push notifications on my phone for their sales.

I would end all push notifications but then I wouldn't get notifications about low battery and what not.

So Arlo, if you're listening, stop this. I dont want your subscriptions, I dont want to be pestered with your sales, I just want the old, simple, no nonsense app back. Keep this up and I'll be forced to leave you behind.

Re: Arlo is starting to annoy me

Phlier — Thu, 26 Mar 2020 17:27:11 GMT

I came here to say the exact same thing.

When I install an app on my phone, or an application on my computer, I expect it to perform its desired functionality, AND NOTHING ELSE. Do not bother me with ANY notifications, unless they are the ones that I have SPECIFICALLY requested.

Companies have just gone way beyond the boundaries of ethical behavior when it comes to marketing. And, after having two generations of Arlos now, I'm leaving.

I simply will not tolerate this type of unethical marketing. Oh, sure, you can disable notifications (which will get rid of the marketing), but then you lose the notifications that you actually want.

I will not do business with any company that pushes their marketing into my personal life, especially when there is no option to silence it.

Arlo app spamming ads

Baelzharon — Thu, 26 Mar 2020 17:40:21 GMT

Why is the app spamming a paid service Everytime it opens. I've answered NO to the ads but it continues. Stop acting like jerks, fix the ad.

How do I turn off your stupid ad notifications?

Dbtothadb — Thu, 26 Mar 2020 18:14:08 GMT

This is a security camera app, for gods sake. Why am I getting Arlo 20% off notifications?? And when I open the app, there's a pop-up blocking my view telling me all about your deals. If I wanted deals, I'd come to your website. If I want security, apparently I need to go with a different company??

Re: How do I turn off your stupid ad notifications?

Dbtothadb — Thu, 26 Mar 2020 18:37:58 GMT

I am receiving the notifications in Android, Pixel 3. OBviously, I can't turn the full app notifications off, since this would defeat the purpose of a security camera app. But I'm sure you guys know that already and are counting on it for ad space.

Re: How do I turn off your stupid ad notifications?

Dbtothadb — Thu, 26 Mar 2020 18:46:59 GMT

I sincerely hope that the delay and fuss caused by the ads does not cause any injury or loss of life because someone couldn't access their security camera in a timely manner to assess a problem.

topic Re: How do I turn off your stupid ad notifications? in Arlo Smart

Receiving ads to upgrade every time I log into the Arlo app and receiving push notifications

Re: Stop with the Ads

Re: Stop with the Ads

The best view around with the best plan around.

Free Trial Includes

Cloud storage keeps all your clips secure.

Re: Receiving ads to upgrade every time I log into my account

Re: Receiving ads to upgrade every time I log into my account

Re: Receiving ads to upgrade every time I log into my account

Re: Receiving ads to upgrade every time I log into my account

Re: Receiving ads to upgrade every time I log into my account

Re: Receiving ads to upgrade every time I log into my account

Re: Receiving ads to upgrade every time I log into my account

Re: Receiving ads to upgrade every time I log into my account

Re: Receiving ads to upgrade every time I log into my account

Re: Receiving ads to upgrade every time I log into my account

Please, stop asking for my money.

Arlo is starting to annoy me

Re: Arlo is starting to annoy me

Arlo app spamming ads

How do I turn off your stupid ad notifications?

Re: How do I turn off your stupid ad notifications?

Re: How do I turn off your stupid ad notifications?