topic Re: Arlo Gives Payment Error When Trying To Subscribe in Arlo Smart

Arlo Gives Payment Error When Trying To Subscribe

LeeZ — Fri, 20 Mar 2020 14:58:12 GMT

I've tried for a few days now, the system keeps telling me that my card information is in correct. I erase everything, start over and still get the error. Is there another way to subscribe. Super annoying when you are trying to actually purchase something and it won't complete.

Re: Arlo Gives Payment Error When Trying To Subscribe

JessicaP — Mon, 23 Mar 2020 22:47:30 GMT

Hi LeeZ,

What error are you receiving when trying to subscribe? Could you provide a screenshot?

Re: Arlo Gives Payment Error When Trying To Subscribe

LeeZ — Wed, 25 Mar 2020 21:35:53 GMT

I fixed this.

Re: Arlo Gives Payment Error When Trying To Subscribe

GHI1943 — Thu, 26 Mar 2020 18:47:30 GMT

I also having trouble Single cam subscribing for my two new cams. The page does nothing.
LeeZ said he fixed to for someone.

Re: Arlo Gives Payment Error When Trying To Subscribe

JessicaP — Fri, 27 Mar 2020 14:37:13 GMT

Hey GHI1943,

What error are you seeing when trying to subscribe to the single camera? Are you using the Arlo app or the web client on your computer when trying to subscribe?