topic Re: New Plan - Arlo Smart Plan in Arlo Smart

New Plan - Arlo Smart Plan

JB99 — Sun, 08 Mar 2020 02:44:46 GMT

I am totally confused - I have received an email advising that for upto 5 camera's it is $14.99 per month. I have been trying to sign up but it keeps telling me its $21.99 per month. My current plan expires on 17th March so I need to get this sorted asap. Why can't I find the $14.99 plan as per my email?

Please let me know asap. 🙂

Re: New Plan - Arlo Smart Plan

ShayneS — Tue, 10 Mar 2020 17:00:51 GMT

Hi @JB99

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

Re: New Plan - Arlo Smart Plan

StephenB — Wed, 11 Mar 2020 16:52:22 GMT

@JB99 wrote:

I am totally confused - I have received an email advising that for upto 5 camera's it is $14.99 per month. I have been trying to sign up but it keeps telling me its $21.99 per month.

Are you in Australia? US pricing is $14.99, but in Australia it's $21.99.

https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-is-available