Arlo Smart Subscription - All Cameras Inactive and can't make any of them active

k55kjt — Wed, 19 Feb 2020 18:19:26 GMT

Hi,

I have an Arlo smart subscription that was working great, I've just received a new Base station VMB4500r2 and I have migrated my cameras from the original to the new.

However I'm now in a situation where my Smart Subscription has no active cameras and I'm unable to change this. Any ideas on how to fix? At present paying for a subcription for no benefit?

Re: Arlo Smart Subscription - All Cameras Inactive and can't make any of them active

ShayneS — Thu, 20 Feb 2020 23:44:55 GMT

HI @k55kjt

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

topic Re: Arlo Smart Subscription - All Cameras Inactive and can't make any of them active in Arlo Smart

Arlo Smart Subscription - All Cameras Inactive and can't make any of them active

Re: Arlo Smart Subscription - All Cameras Inactive and can't make any of them active