https://community.arlo.com/t5/Arlo-Smart/Impossible-to-cancel-subscription/m-p/1757374#M4425 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/778419">@Birdman2</a></P> <P>&nbsp;</P> <P>Do you have a case number I can review regarding this issue? Thank you</P> Mon, 10 Feb 2020 22:23:49 GMT ShayneS 2020-02-10T22:23:49Z https://community.arlo.com/t5/Arlo-Smart/Impossible-to-cancel-subscription/m-p/1757048#M4411 <P>An automatic renewal subscription amount was charged to my credit card and I have been trying for over a month to get this cancelled as I can no longer use this system due to insufficient broadband speed.&nbsp; Despite taking screenshots of the screen I see on my desktop pc and sending them this information I keep getting the same email back about how it should have the option to cancel. It just shows that I have no plan. So therefore nothing to cancel but I have as I have paid for it. I rang Arlo up but got cut off! I have emailed about 5 times and even sent a Messenger message. Still no further on!</P> Sat, 08 Feb 2020 22:29:36 GMT https://community.arlo.com/t5/Arlo-Smart/Impossible-to-cancel-subscription/m-p/1757048#M4411 Birdman2 2020-02-08T22:29:36Z https://community.arlo.com/t5/Arlo-Smart/Impossible-to-cancel-subscription/m-p/1757374#M4425 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/778419">@Birdman2</a></P> <P>&nbsp;</P> <P>Do you have a case number I can review regarding this issue? Thank you</P> Mon, 10 Feb 2020 22:23:49 GMT https://community.arlo.com/t5/Arlo-Smart/Impossible-to-cancel-subscription/m-p/1757374#M4425 ShayneS 2020-02-10T22:23:49Z