Contacted Support Team due to error on subscription. Cannot add another camera or set filters.

Pmihan — Mon, 20 Jan 2020 23:32:54 GMT

I contacted support due to an error on the subscription website. I am in trial 30 free day period and can’t do anything in this period. I sent them the back code error and apparently their computer engineers are not savvy. I can’t add another camera, can’t set filters etc. Any other help would be appreciated. They now are sending me an email to update my case with an invalid link. When I call I get a lay person who doesn’t even know back code in Microsoft. Thank you.

Re: No help

JessicaP — Mon, 20 Jan 2020 23:33:19 GMT

Hi Pmihan,

You've mentioned that the support team was unable to help you with the problem you're having. Let me reach out to you via private message to gather more information from you.

topic Re: No help in Arlo Smart

Contacted Support Team due to error on subscription. Cannot add another camera or set filters.

Re: No help