topic Re: Arlo Camera Motion sensor is Not Working/Detecting in Arlo Smart

Arlo Camera Motion sensor is Not Working/Detecting

Dennis142018 — Fri, 24 Aug 2018 16:23:52 GMT

Camera will not pick up people walking up stairs you can see them walking down the stairs have sanctity at 100%

Re: Arlo Camera Motion sensor is Not Working/Detecting

jguerdat — Fri, 24 Aug 2018 16:24:12 GMT

It's all about positioning so motion is across the FOV. Post a screenshot for suggestions.

Re: Arlo Camera Motion sensor is Not Working/Detecting

ShayneS — Fri, 24 Aug 2018 16:24:32 GMT

Hi Dennis142018,

The cameras work best when a subject walks across the FOV (field of view) rather than coming directly toward or away. The camera also has 110 Degree FOV & works best when positioned at 7' & tilted slightly down. So try to get the best position possible to maximize it's sensors. Here is a KB that may assist you - How do I position my Arlo Wire-Free or Arlo Pro Wire-Free camera?