https://community.arlo.com/t5/Arlo-Smart/Arlo-Smart-Elite-Billing-Receipt-Invoice/m-p/1745243#M3856 <P>I understand this topic was previously closed, but this issue is still unresolved in my eyes.&nbsp; Do not understand why a billing history cannot be included in this portal so the client can download a copy of their monthly invoice in order to reconcile against CC statement.&nbsp; It is very much of a hassle to make this simple request each month through the chat function.&nbsp; Can't think of one service portal we use that is deficient in this aspect, except YOURS!&nbsp;&nbsp;</P> Thu, 12 Dec 2019 22:30:39 GMT Illhaveastella 2019-12-12T22:30:39Z https://community.arlo.com/t5/Arlo-Smart/Arlo-Smart-Elite-Billing-Receipt-Invoice/m-p/1745243#M3856 <P>I understand this topic was previously closed, but this issue is still unresolved in my eyes.&nbsp; Do not understand why a billing history cannot be included in this portal so the client can download a copy of their monthly invoice in order to reconcile against CC statement.&nbsp; It is very much of a hassle to make this simple request each month through the chat function.&nbsp; Can't think of one service portal we use that is deficient in this aspect, except YOURS!&nbsp;&nbsp;</P> Thu, 12 Dec 2019 22:30:39 GMT https://community.arlo.com/t5/Arlo-Smart/Arlo-Smart-Elite-Billing-Receipt-Invoice/m-p/1745243#M3856 Illhaveastella 2019-12-12T22:30:39Z https://community.arlo.com/t5/Arlo-Smart/Arlo-Smart-Elite-Billing-Receipt-Invoice/m-p/1745525#M3865 <P>Hi&nbsp;Illhaveastella,</P> <P>&nbsp;</P> <P>If&nbsp;you need your billing receipt/invoice, please contact the <A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">Support Team</A>&nbsp;so they can help you with this. You will find several options for contacting support in the provided link.</P> <P>&nbsp;</P> Fri, 13 Dec 2019 21:59:26 GMT https://community.arlo.com/t5/Arlo-Smart/Arlo-Smart-Elite-Billing-Receipt-Invoice/m-p/1745525#M3865 JessicaP 2019-12-13T21:59:26Z