https://community.arlo.com/t5/Arlo-Smart/Subscription-fee-Over-Charge/m-p/1724583#M3389 <P>Ive been charged double the annual fee today Has anyone else? And has anyone managed to speak with a person on the UK phone number? For me it plays misc for 5 mins then I get disconnected?&nbsp;</P> Thu, 12 Sep 2019 12:04:02 GMT JimDavisUK 2019-09-12T12:04:02Z https://community.arlo.com/t5/Arlo-Smart/Subscription-fee-Over-Charge/m-p/1724583#M3389 <P>Ive been charged double the annual fee today Has anyone else? And has anyone managed to speak with a person on the UK phone number? For me it plays misc for 5 mins then I get disconnected?&nbsp;</P> Thu, 12 Sep 2019 12:04:02 GMT https://community.arlo.com/t5/Arlo-Smart/Subscription-fee-Over-Charge/m-p/1724583#M3389 JimDavisUK 2019-09-12T12:04:02Z https://community.arlo.com/t5/Arlo-Smart/Subscription-fee-Over-Charge/m-p/1725729#M3413 <P>JimDavisUK,</P><P>&nbsp;</P><P>Do the charges show pending or have they cleared? If the charges have cleared, let me know and I will connect you with the support team to further investigate.</P><P>&nbsp;</P><P>JamesC</P> Mon, 16 Sep 2019 17:52:54 GMT https://community.arlo.com/t5/Arlo-Smart/Subscription-fee-Over-Charge/m-p/1725729#M3413 JamesC 2019-09-16T17:52:54Z