topic Re: Activity Zones not working in Arlo Smart

Activity Zones not working

Jobesh — Sat, 07 Sep 2019 16:27:44 GMT

Ever since I set up activity zones on my Arlo Pro 2 cameras that are plugged into power they no longer provide any notifications or recordings despite me walking in the zones. Restarted base station didn’t fix. Removing activity zones at least brings the functionality of recording and notifications back. Pretty frustrated with this product not working as expected.

Re: Activity Zones not working

ShayneS — Mon, 09 Sep 2019 23:13:12 GMT

Hi @Jobesh

Are you using the new migrated Arlo app or the old Legacy app?

Re: Activity Zones not working

Jobesh — Tue, 10 Sep 2019 01:39:37 GMT

I’m using the latest Arlo app available (not Arlo Legacy).

Re: Activity Zones not working

ShayneS — Tue, 10 Sep 2019 17:26:32 GMT

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support