topic Arlo Smart in the UAE in Arlo Smart

Arlo Smart in the UAE

Ammar99 — Sun, 26 May 2019 16:24:50 GMT

I boought Arlo Ultra. I'm now disappointed that there is no Arlo Smart plan available in UAE (and I cannot use the 1-year free plan). Without this service, my purchase is considered a downgrad from the previous old Arlo system I had!

Please let me know when this service is going to be available in the UAE. I cannot depend on micro SD to record videos.

Re: Arlo Smart in the UAE

jguerdat — Sun, 26 May 2019 18:42:13 GMT

There's an FAQ here with the countries that can get subscriptions. Your old Arlo system has exactly the same restrictions as the new one - nothing has changed there. The Ultra has the issue of no cloud recording without subscription which wasn't present before but the subscription issue is the same. We've been promised a software update that allows us to see SD card recordings without unmounting it from the hub, maybe Q3.

Re: Arlo Smart in the UAE

Ammar99 — Mon, 27 May 2019 06:26:47 GMT

Thanks. I did not have to subscribe when I used the old one for video recording. This is why it is more important now with the Ultra.

Re: Arlo Smart in the UAE

Mohamed_UAE — Sun, 02 Jun 2019 17:25:52 GMT

I have the same issue, I bought Arlo Ultra but I can't subscribe! Also I can't record using SD card! If anyone face the same issue with SD card please let me know to solve it

Re: Arlo Smart in the UAE

willyd81 — Thu, 08 Aug 2019 22:47:15 GMT

I have the exact same issue. I have been using the Arlo Pro camera's for years with the free 7 day storage and just purchased the Ultra 4 camera pack as an upgrade. Since I can't get a subsription in UAE the Ultra camera's are basically useless if I can't review the recordings online.

Also for anyone also looking to buy the Arlo doorbell for use in the UAE note I have not been able to get it to work. Arlo Ultra and Arlo doorbell, useless in the UAE and anywhere that a subscription is not possible.