https://community.arlo.com/t5/Arlo-Smart/Arlo-smart/m-p/1694879#M2404 Everything is updated. I am the primary user. I just read and checked all on this board. I updated to e911 filled in the information and I do not have the option to call them. I am about to cancel, unless someone can give me an answer to if this was resolved. IOS iPhone 7. I also just loaded the app to my iPad same problem. Prod VMB4000r3 Can anyone help? I tried to contact support but live chat was not active. <BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/424728iE2EFDD772815716B/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="8C47352E-E472-4E57-B25E-E44EC39251EB.png" title="8C47352E-E472-4E57-B25E-E44EC39251EB.png" /> Wed, 01 May 2019 13:05:10 GMT ThomasJT 2019-05-01T13:05:10Z https://community.arlo.com/t5/Arlo-Smart/Arlo-smart/m-p/1694879#M2404 Everything is updated. I am the primary user. I just read and checked all on this board. I updated to e911 filled in the information and I do not have the option to call them. I am about to cancel, unless someone can give me an answer to if this was resolved. IOS iPhone 7. I also just loaded the app to my iPad same problem. Prod VMB4000r3 Can anyone help? I tried to contact support but live chat was not active. <BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/424728iE2EFDD772815716B/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="8C47352E-E472-4E57-B25E-E44EC39251EB.png" title="8C47352E-E472-4E57-B25E-E44EC39251EB.png" /> Wed, 01 May 2019 13:05:10 GMT https://community.arlo.com/t5/Arlo-Smart/Arlo-smart/m-p/1694879#M2404 ThomasJT 2019-05-01T13:05:10Z