topic Re: e911 available in Canada? in Arlo Smart

Is e911 available in Canada?

kanuck — Thu, 25 Apr 2019 23:08:18 GMT

Can e911 be set up on a Canadian account? It is not an option under "Settings" in the app (what I see are "Smart Notifications"; "Package Detection [Beta]"; and "Call a Friend").

I'm wondering if this is a glitch that I'm expreiencing, or if e911 is simply not available in Canada. (Yet?)

Re: e911 available in Canada?

ShayneS — Thu, 25 Apr 2019 23:13:49 GMT

Hi @kanuck

The e911 feature is currently only available to U.S. residents. I have attached the Smart Subscription page that mentions this in the fine print below the pricing. Arlo Smart

Re: e911 available in Canada?

kanuck — Fri, 26 Apr 2019 20:55:21 GMT

Thanks for the info. Do you know if Arlo had any plans to implement e911 in Canada, and if so, whether there's a target date for implementation? It's a great security feature that would definitely also benefit those of us in the great white north.

Re: e911 available in Canada?

ShayneS — Fri, 26 Apr 2019 21:02:44 GMT

I do not have any information I can provide at the moment. If anything changes we will provide an update. have a great weekend!