topic Re: How to turn off vehicle detection and be only notified of people? in Arlo Smart

How To Turn Off Vehicle Detection To Be Only Notified Of People?

guytam — Mon, 04 Feb 2019 22:18:25 GMT

I am getting notify of vehicle all the time I have both vehicle and other notification turn off and that have not stoped the notification from comming. I am running Alro Pro2 with Arlo Smart

Re: How to turn off vehicle detection and be only notified of people?

ShayneS — Wed, 06 Feb 2019 22:26:23 GMT

Hi @guytam

Have you tried to reboot the base station & remove/reinstall the Arlo Mobile App?

Re: How to turn off vehicle detection and be only notified of people?

guytam — Wed, 06 Feb 2019 23:05:09 GMT

I have not tried that but why would that make a different, I have add and remove the activity zones from both the mobile app and the web site and had the same result (not working as advertise).

I have setup the zone to included a portion of the viewing area and also the completed viewing area and I am still receiving unwanted alerts.

I will reboot the base station and see if that have any effect.

Re: How to turn off vehicle detection and be only notified of people?

ShayneS — Wed, 06 Feb 2019 23:26:30 GMT

Due to the amount of issues described I have opened a case for you. I will contact you via private message with further information.

Re: How to turn off vehicle detection and be only notified of people?

guytam — Thu, 07 Feb 2019 01:06:37 GMT

Rebooting the base station did not help still get alerts.

Re: How to turn off vehicle detection and be only notified of people?

guytam — Tue, 12 Feb 2019 13:22:16 GMT

It turns out that the smart notification do not include email notification. After the delete and reinstall of the app plus reboot the device notification on the device started working as excepted. The email notification is not included so you still get notify for every motion that is detected hope they work on including the email notification.