https://community.arlo.com/t5/Arlo-Smart/FAIL-Arlo-e911-FAIL/m-p/1673970#M1667 <P>I had to use the E911 feature from the premie plan that I just subscribed to due to someone possibly trying to enter my house. IT FAILED...twice! I had to disconnect&nbsp;from the cameras to call 911 myself. I pressed the e911 and it did nothing. It just sent me back to the camera&nbsp;screen on my phone.&nbsp;</P> <P>&nbsp;</P> <P>Not sure how Arlo puts out a service that promises to call for emergency&nbsp;services when people&nbsp;lives are on the line&nbsp;and it doesn't even work. What a huge liability&nbsp;to Arlo.&nbsp;</P> <P>&nbsp;</P> <P>I would love for someone from Alro to contact me so I can give the details, but I'm guessing that won't happen. Glad I bought my system at Costco because&nbsp;its getting returned and replaced with a system that actually&nbsp;does what it says it will do. I will also&nbsp;make sure the word gets out to my circle of influence&nbsp;on how Alro failed when needed.&nbsp;</P> Fri, 25 Jan 2019 09:45:06 GMT Yodaman84 2019-01-25T09:45:06Z https://community.arlo.com/t5/Arlo-Smart/FAIL-Arlo-e911-FAIL/m-p/1673970#M1667 <P>I had to use the E911 feature from the premie plan that I just subscribed to due to someone possibly trying to enter my house. IT FAILED...twice! I had to disconnect&nbsp;from the cameras to call 911 myself. I pressed the e911 and it did nothing. It just sent me back to the camera&nbsp;screen on my phone.&nbsp;</P> <P>&nbsp;</P> <P>Not sure how Arlo puts out a service that promises to call for emergency&nbsp;services when people&nbsp;lives are on the line&nbsp;and it doesn't even work. What a huge liability&nbsp;to Arlo.&nbsp;</P> <P>&nbsp;</P> <P>I would love for someone from Alro to contact me so I can give the details, but I'm guessing that won't happen. Glad I bought my system at Costco because&nbsp;its getting returned and replaced with a system that actually&nbsp;does what it says it will do. I will also&nbsp;make sure the word gets out to my circle of influence&nbsp;on how Alro failed when needed.&nbsp;</P> Fri, 25 Jan 2019 09:45:06 GMT https://community.arlo.com/t5/Arlo-Smart/FAIL-Arlo-e911-FAIL/m-p/1673970#M1667 Yodaman84 2019-01-25T09:45:06Z