topic Re: Arlo Smart Notifications outside US in Arlo Smart

Arlo Smart Notifications outside US

ChrisNZ — Fri, 26 Oct 2018 21:59:25 GMT

Does anyone know when/if the smart detection features (people etc) will be available outside of the US/in NZ? Doesnt seem like something that needs to be country restricted?

Re: Arlo Smart Notifications outside US

JamesC — Mon, 29 Oct 2018 18:03:07 GMT

Arlo Smart is currently only available in the US. When it becomes available in other areas, an announcement will be made. I do not currently have information on when it will be available outside the US.

JamesC

Re: Arlo Smart Notifications outside US

shancake — Fri, 11 Jan 2019 01:00:12 GMT

Seems ridiculous that you could charge people outside of the US for this service. It doesn't say anywhere within the app that it's not available outside of te US.

Re: Arlo Smart Notifications outside US

avatarofwill — Wed, 16 Jan 2019 14:30:10 GMT

Still no support outside US? What is the possible hold back?

Re: Arlo Smart Notifications outside US

jguerdat — Wed, 16 Jan 2019 18:48:56 GMT

Privacy and/or other legal issues?

Re: Arlo Smart Notifications outside US

Trichomes — Fri, 18 Jan 2019 12:56:35 GMT

someone correct me, but I think you will find Arlo Smart is working in Europe, US and beyond, I am in France and with the latest update my Arlo system is for the first time working perfectly. I have the smart account whatever it is called.

If you do make the upgrade, I would suggest if it does not work straight away, reset your whole system and start again, it seems there are updates and upgrades which only work properly when the system, cameras etc are all restarted, and in severe cases reset completely.

shoot me if I'm wrong.

Best

Re: Arlo Smart Notifications outside US

shoustonnz — Sun, 20 Jan 2019 04:42:52 GMT

Feel your pain ChrisNZ.

I am in NZ too.I am still being charged for a service that does not work. And can not cancel the payment. My system shows I have no subscriptions. 3 months this has been going on for.

Almost time for some bad TV coverage I feel. We have a consumers gaurentee in this country, and this is not meeting it.

My patience are running out.

Re: Arlo Smart Notifications outside US

shancake — Sun, 20 Jan 2019 22:36:29 GMT

It looks like Arlo Smart is finally working in Australia after today's update. I'm getting Person v Animal notifications through the app now.