topic Cannot upgrade plan in Arlo Smart

Cannot upgrade plan

ShaiEc — Thu, 17 Jan 2019 21:28:16 GMT

Hi I Just finished to read that can't upgrade plan in some countries I think it is not fair when I bought the Arlo cameras on Amazon and I read carefully all details on the cameras and it wasn't mansioned any where. I can't contact support. Pls I ask to consider to upgrade my plan I bought 2 pack of Arlo 2 it cost me 2G I'm very disappointed. What can I do ???

Re: Cannot upgrade plan

JessicaP — Thu, 17 Jan 2019 21:28:28 GMT

Hey @ShaiEc,

What country are you from? Feel free to read this article to know what subscriptions are available and where: What are the available Arlo subscription plans and how much cloud recording is available?

Re: Cannot upgrade plan

ShaiEc — Fri, 18 Jan 2019 00:52:25 GMT

I Live in Ecuador.

This is the reason that I disapointed becouse Arlo do not high light that you "cant use all Arlo's feathers in every country"