topic Re: How to purchase Arlo Smart plan? in Arlo Smart

How to purchase Arlo Smart plan?

DBrinson — Thu, 10 Jan 2019 16:44:03 GMT

Why does the Arlo Smart Premier plan show ($0/Mo after trial ends.) when selecting this plan. And if this is true why is it asking for Credit Card Information?

Re: How to purchase Arlo Smart plan?

JessicaP — Wed, 16 Jan 2019 21:21:01 GMT

Hi @DBrinson,

Could you provide the screenshot that shows "$0/mo after trial ends" so I can see the problem?

Re: How to purchase Arlo Smart plan?

DBrinson — Wed, 16 Jan 2019 21:32:34 GMT

Per your request please see screen shot.

Re: How to purchase Arlo Smart plan?

JessicaP — Wed, 16 Jan 2019 21:59:54 GMT

Thanks for the providing the screenshot. Our development team is aware about this issue where some users are seeing that it will cost $0 after the trial period ends and is investigating this. We will be sure to provide any updates once we hear more new information regarding this. We appreciate your patience and understanding.