topic Arlo Smart Is Not Detecting Movement At All (pro 2 camera) in Arlo Smart

Arlo Smart Is Not Detecting Movement At All (pro 2 camera)

bpaskin — Thu, 03 Jan 2019 17:27:22 GMT

Hi All, I have a 6 cameras, a mix between Arlo Pro and Arlo Pro 2. I am only interested in using Arlo Smart with one camera, but I tried it with other cameras too. When I try with trying it in test mode, it works fine, however, it does not detect any movement at all outside of that mode. I can stand in front of the camera and jump up and down and nothing. When I setup armed mode then it detects all movement, not just people and does not respect the zone I setup.

Does armed need to be selected for this to work? And why are zones not working?

Regards,

Brian

Arlo Smart Is Not Detecting Movement At All (pro 2 camera)

TomMac — Thu, 03 Jan 2019 17:27:34 GMT

The Smart option is a sort of super set of Armed... The cameras must be armed and then when the vid is sent to the cloud it will ( by the computers ) recognize if it should send an alert or not based on your smart settings

Need to Limit to human and animal movement.

Pat-chad — Mon, 28 Jan 2019 16:20:53 GMT

Hi,
I need to have the VMS3330 camera limited to human and animal movement.
Kindly provide details on how this is possible.
Thanks in advance.

Re: Need to Limit to human and animal movement.

ShayneS — Mon, 28 Jan 2019 19:23:53 GMT

Hi @Pat-chad

With an Arlo Smart Subscription, you may go to Settings > Manage Arlo Smart > Adjust Accordingly