topic Double billed in Arlo Secure

Double billed

sirlioneyes2 — Tue, 24 Sep 2024 16:55:44 GMT

I have been double billed since May of 2023. How do I get this fixed? I haven't found a number to call on the website and there is no apparent way to request it. Tis pretty bad there is no way to contact arlo billing! Please advise.

John Knight

Re: Double billed

BrookeN — Tue, 24 Sep 2024 16:56:15 GMT

I have reached out to support regarding the charges you received for the subscription. Support will be reaching out to you as soon as possible.

Re: Double billed

altatidwell — Tue, 31 Dec 2024 17:42:22 GMT

I have also been double billed for this month. Could you please tell me who to contact or have someone contact me

Re: Double billed

StephenB — Tue, 31 Dec 2024 18:09:30 GMT

@altatidwell wrote:

I have also been double billed for this month. Could you please tell me who to contact or have someone contact me

You can get phone support through the support center in the app.