https://community.arlo.com/t5/Arlo-Secure/Still-getting-billed-can-t-access-support/m-p/2413426#M9040 <P>Someone in Arlo needs to fix this loop ASAP. It's beyond frustrating.&nbsp;</P><P>&nbsp;</P><P>I cancelled my Arlo secure account in June, and thus no longer am a subscriber to Arlo. However I'm still being charged 9.00 a month and can't get a phone number or email to talk to a customer representative.&nbsp;</P><P>&nbsp;</P><P>I go through the chat not and it says live customer service support is only available to subscribers.&nbsp;</P><P>&nbsp;</P><P>If I'm not a subscriber, stop charging me!&nbsp;</P> Wed, 14 Aug 2024 01:12:12 GMT Hjhoang 2024-08-14T01:12:12Z https://community.arlo.com/t5/Arlo-Secure/Still-getting-billed-can-t-access-support/m-p/2413426#M9040 <P>Someone in Arlo needs to fix this loop ASAP. It's beyond frustrating.&nbsp;</P><P>&nbsp;</P><P>I cancelled my Arlo secure account in June, and thus no longer am a subscriber to Arlo. However I'm still being charged 9.00 a month and can't get a phone number or email to talk to a customer representative.&nbsp;</P><P>&nbsp;</P><P>I go through the chat not and it says live customer service support is only available to subscribers.&nbsp;</P><P>&nbsp;</P><P>If I'm not a subscriber, stop charging me!&nbsp;</P> Wed, 14 Aug 2024 01:12:12 GMT https://community.arlo.com/t5/Arlo-Secure/Still-getting-billed-can-t-access-support/m-p/2413426#M9040 Hjhoang 2024-08-14T01:12:12Z https://community.arlo.com/t5/Arlo-Secure/Still-getting-billed-can-t-access-support/m-p/2413501#M9050 <P>I have reached out to support and created a ticket. Support will reach out to you as soon as possible.&nbsp;</P> Wed, 14 Aug 2024 14:07:30 GMT https://community.arlo.com/t5/Arlo-Secure/Still-getting-billed-can-t-access-support/m-p/2413501#M9050 BrookeN 2024-08-14T14:07:30Z