topic Re: Subscription in Arlo Secure

Subscription

Rfrogleg — Tue, 06 Aug 2024 21:44:47 GMT

I’m really hoping someone can help me. I have been trying to re-up my subscription for the last 4 days, and no matter what I try it will not allow my electronic payment. Since my subscription isn’t active I can not talk to a live person and I am becoming very frustrated. Any help is appreciated. RA

Re: Subscription

BrookeN — Thu, 08 Aug 2024 14:51:38 GMT

I have contacted support in regards to not being able to re-up your subscription. They will reach out to you as soon as possible.

Re: Subscription

Newjim — Fri, 09 Aug 2024 14:46:31 GMT

I have the same issues can’t reup my subscription that arlo cancelled on there own I didn’t request to cancel,same billing I’ve had for 5 years and can’t talk to anybody keeps erroring out to reup secureplan

Re: Subscription

BrookeN — Fri, 09 Aug 2024 14:53:34 GMT

I have contacted support regarding not being able to re-up your subscription. They will reach out to you as soon as possible.