topic Re: Arlo pro cameras unable to sync now in Arlo Secure

Arlo pro cameras unable to sync now

Mellvds82 — Sun, 23 Jun 2024 01:02:39 GMT

I have 7x Arlo pro vmc4030 cameras 2 stopped working on my Base vmb4000 a few weeks ago so I have got a second base vmb4000 and I am trying to sync them to it and they aren’t working. Is that because they are now EoL? One blinks blue when plugged into the charger and the other blinks amber once or twice also only when plugged into the power I cannot get them to sync to my base I have reset everything

Re: Arlo pro cameras unable to sync now

StephenB — Sun, 23 Jun 2024 10:55:57 GMT

@Mellvds82 wrote:

Is that because they are now EoL?

No.

Is there a reason you thought getting a second base would fix the original problem with the cameras?

Re: Arlo pro cameras unable to sync now

Mellvee — Sun, 23 Jun 2024 11:22:01 GMT

I already had a second base

Re: Arlo pro cameras unable to sync now

StephenB — Mon, 24 Jun 2024 00:37:40 GMT

@Mellvee wrote:

I already had a second base

Are you syncing with "add device" in the app?

Or are you syncing using the buttons on the base and camera?

Did both cameras stop working at the same time?

Re: Arlo pro cameras unable to sync now

Mellvee — Tue, 25 Jun 2024 08:05:43 GMT

I have tried both and nothing.
Yes, both camera stopped working at the same time

Re: Arlo pro cameras unable to sync now

BrookeN — Mon, 01 Jul 2024 13:54:05 GMT

Are you still seeing this same behavior?

Re: Arlo pro cameras unable to sync now

Mellvee — Tue, 02 Jul 2024 04:26:04 GMT

Yes both cameras still will not sync I get one amber and to blue flashes when I plug into power and nothing anyone time

Re: Arlo pro cameras unable to sync now

BrookeN — Mon, 08 Jul 2024 14:47:36 GMT

Are you still seeing this same behavior?